1. Where do you ship?
- We ship Worldwide.
2. How can I track my order?
- Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. Use this number to track your package through our carrier's website.
3. How long will it take to receive my order?
- Standard shipping typically takes 3-5 business days within Australia and 10 to 22 Bussiness days For International locations .
4. Do you offer international shipping?
- Absolutely !
5. Can I change my shipping address after placing an order?
- Yes, if you email us within 24 hours of placing your order with your order number and updated adress at [email protected]
6. Do you ship to PO boxes?
- Yes, we do.
7. Can I cancel my order after it's been shipped?
- Unfortunately, orders cannot be canceled once they have been shipped. Please refer to our return policy for information on returning unwanted items.
8. What if my package arrives damaged?
- In the rare event that your package arrives damaged, please contact our customer support team with photos of the damaged item and packaging for assistance.
If you have any further questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team at [[email protected]] or through our Contact Us page.
Returns & Exchnages
9. Do you accept returns ?
- Returns are permited only on Faulty items. please contact our customer support team with photos of the damaged item and packaging for assistance.